SERVER MOVE (Outage)
Between the dates of November 13th, 2019 and November 16th, 2019, we are scheduling a server move. Due to hardware changes and updates, this is a critical move and needs to be completed within this timeframe.
To find out if you may be affected, you can check the following...
Login to your customer panel, click on 'Services'.
Click on the word 'Active' next to your hosting subscription (this mainly affects taxPRO, Managed Wordpress and some Linux accounts)
On the left hand menu, look for 'Login to Cpanel' and click
Once you log in, look to the right hand side and find 'Shared IP Address' - If it says 188.8.131.52, then your site and email may experience an outage.
Right now, we are expecting a 1 to 2 hour outage as we complete this move.
We apologize for any inconvenience. This move is for the safety of your website and files, so it is important this is completed as soon as possible.
Any questions, please contact us at firstname.lastname@example.org for further assistance.
Effects - This issue does not effect your relevant products/services
Affecting Server -
Priority - Critical
Date - 11/13/2019 11:55 - 11/17/2019 00:00
Last Updated - 11/13/2019 11:56