Checking your Spam Folder / Service
To access Spam Controls
1. Make sure you are logged in to your control panel
2. Click on the "SERVICES" box
3. Look for your SpamX hosting plan. Look for the word "ACTIVE" in green on the right and click it.
[NOTE: If the word Active does not exist, your service may be disabled. Send an email to email@example.com]
4. Scroll down, and you will see "Login to Panel". click this to access the Spam Control System.
You are now on the SpamExperts Dashboard. Here are some common tasks...
Check if an email was received
Click on Log Search for INCOMING. You can search by Date, Name, Domain and more...
Allow a users email address to send you mail
Scroll down. On the right look for WHITELIST/BLACKLIST. Click Sender Whitelist and add a sender or search for previous senders who may have been block
Block an email address or domain from sending you mail
Same as ALLOW sender, but use Blacklist Sender
NOTICE: This service is not included with the Classic Linux Hosting Plan. Send an email to firstname.lastname@example.org if you are interested in adding this service to your hosting plan.
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